Shipping policy
At Kallos London, we want your order to reach you as quickly and smoothly as possible. Below you'll find everything you need to know about how we ship, including delivery times, costs, and how to track your parcel. If anything is unclear, get in touch — we're always glad to help.
1. Where we ship
We currently ship to United Kingdom.
2. Order processing
We prepare and dispatch orders within 1–2 working days. Any order placed after 3:00 PM GMT (London time) will be processed on the following working day.
3. Estimated delivery times
| Country | Delivery time |
|---|---|
| United Kingdom | 5–7 working days |
4. Shipping costs
We offer free shipping on every order.
5. Carriers
Your order will be sent via Royal Mail or DHL.
6. Tracking your order
As soon as your order is on its way, we'll email you a tracking number along with a link so you can follow your parcel online.
7. Get in touch
Any questions about your delivery or order? Email us at support@kalloslondon.com and we'll normally reply within 24 hours. Our support team is available Monday to Friday, 9:00 AM to 6:00 PM.
