Privacy Policy
Privacy Policy
PRIVACY POLICY
This Privacy Policy explains how your personal information is collected, used and shared when you visit or make a purchase from www.kalloslondon.com (the “Site”).
CONSENT
By using our site, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion purposes. You also consent to this currency being stored in a session cookie in your browser. This temporary cookie is automatically deleted when you close your browser. This ensures that prices remain displayed in your local currency throughout your visit to our site.
WHAT INFORMATION DO WE COLLECT?
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, the websites or search terms that referred you to us, and how you interact with the Site. We refer to this data as "Device Information."
We collect device information using the following technologies:
- “Cookies” – data files placed on your device often containing an anonymous unique identifier. Learn more about cookies and how to disable them: www.allaboutcookies.org .
 - “Log files” – track actions performed on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages and timestamps.
 - “Web beacons”, “tags”, and “pixels” – electronic files used to record your browsing on the Site.
 
When you make or attempt to make a purchase through the Site, we collect certain personal information such as your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. We refer to this data as "Order Information."
In this Privacy Policy, the term "Personal Information" refers to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to fulfill orders placed through the Site, including processing payments, arranging delivery, and sending invoices or order confirmations. We also use it to:
- Communicating with you;
 - Verify orders for fraud or risk detection purposes;
 - To provide you with information or advertisements related to our products/services according to your preferences.
 
Device information helps us, in particular, to detect risks or fraud (especially via IP address), and to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use it as described above. For example:
- We use Shopify to manage our online store (see Shopify's privacy policy).
 - We also use Google Analytics to understand how our customers use the Site (see Google's privacy policy).
 
We may also disclose your personal data in order to comply with applicable laws or regulations, or to protect our rights.
BEHAVIORAL ADVERTISING
As mentioned above, we use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you.
To unsubscribe from targeted advertising:
- Bing
 
SIGNAL “DO NOT TRACK”
Please note that we do not change our data collection and use practices when we detect a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a resident of the European Economic Area (EEA), you have certain rights regarding the protection of your data. Please contact us to exercise your rights.
DATA RETENTION
We retain your order information unless you expressly ask us to delete it.
CHANGES
We may update this Privacy Policy at any time to reflect changes in our practices, or for legal, regulatory, or operational reasons.
MINORS
The Site is not intended for persons under the age of 18.
CONTACT US
For any questions or complaints regarding our privacy policy, you can contact us at the following address:
support@kalloslondon.com
+18402063075
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Do you ship overseas?
    
  
  Yes, we deliver United Kingdom, France, Germany and Netherlands with our reliable courier partners.
Are your products true to size?
    
  
  Yes, most of our styles fit true to size. Check product descriptions for specific fit notes.
Can I return or exchange an item?
    
  
  Absolutely. Returns are accepted within 30 days of delivery if items are unworn and in original condition.
How can I contact customer support?
    
  
  You can reach us anytime at support@kalloslondon.com — we’re happy to help.
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Lori
Very pleased with this purchase! It's high-quality, easy to use, and reliable. Highly recommend for its efficiency and convenience.

